Cancellation Policy Patients can cancel a scheduled home collection visit up to 2 hours before the selected time slot. Cancellations can be requested by calling our official helpdesk numbers at +91 8850227101 or +91 9326856138.
Refund Policy
Full Refund: Eligible if the cancellation request is made at least 2 hours prior to the scheduled appointment, or if our technician fails to arrive for the collection.
No Refund: If the technician arrives at the location but the patient is unavailable or refuses the service without prior notification.
Approved refunds will be automatically processed back to the original payment method (Bank Account/UPI/Card) via Razorpay within 5-7 working days.